At Dermedica, Dr Joanna Teh and her staff are here to meet the needs of our patients. In this current COVID 19 crisis, we feel we cannot morally justify providing your treatment with utmost safety for non essential medical service in this health crisis. We urge you to STAY AT HOME- your wrinkles and beauty regime can wait for a few weeks because at Dermedica we prioritise your health first and foremost during this COVID pandemic. For this reason, we will now cease all face to face clinic services until we know we can provide our patients and community with the best care.
To support our patients during this time of social distancing, we are providing easily accessible online services for eveyone. These are the services you can connect with us:
Request an appointment for May 2020
You can still Request an Appointment to book your treatment. We will be aiming to recommence clinic appointments in May. If the situation changes, we will notify you. Give your skin a treatment holiday for now and focus on health.
Free Skin Consults
Dr Teh will be providing a limited number of free 15-minute skin consults via phone or video (valued at $75) during this Covid-19 crisis. This is a free service to assist our patients who are self-isolating or social distancing (which is all of us) to learn more about taking care of your skin.
Online skincare shop.
· We stock some of the most popular cosmetic products available in major cosmetic clinics in Australia.
· Every order includes a free virtual skincare consult (valued at $75). No minimum order required.
· BONUS FREE shipping for all orders over $99.
Connect via email and telephone
· We will continue monitor our email and telephone messages.
· We will endeavour to reply to all emails and telephone messages within 3 to 7 days.
Key Steps to Stay safe in the community and reduce the spread
1) STAY AT HOME- only go out of your home for absolute essential activities eg grocery, urgent medical needs etc..
2) Wash your hands with soap for 20 seconds or use hand sanitiser
3) Don’t touch your face
4) Practice social distancing (stay 1.5m apart) and avoid crowded areas
5) When you cough/sneeze, do it into your elbow.
6) Do not shake hands
The next most important step is to stay calm. Check in with your family, friends and community. Remember that there is no imminent threat of a food shortage and don’t rush out to fill your pantry so many goods that other vulnerable community members miss out.
If you feel unwell, don’t panic but contact your GP for advice on what to do.
For your mental well-being, try to avoid the social media rhetoric and stick to facts from reliable news agencies and health authorities. As the situation is fluid, check the news a couple of times a day for updates then continue to go about your regular routine as much as possible.
Let is do this together.
Stay at home. Stay safe. Stay healthy.
Let this bring out the best in all of us.
See you face to face very soon otherwise I’ll look forward to meeting you online or via phone.