Thank you for purchasing a treatment package at Dermedica. We have a cancellation policy in place as we pride ourselves in bringing you the best service possible to accommodate your requested appointments.
Our policy is based on courtesy as we spend a great deal of time and effort to book, remind and contact you to confirm your appointments with us at the clinic. If you are unable to attend your appointment please contact us via email at [email protected] or call 9205 1995 at least 2 working days prior to your scheduled appointment. If you cannot get through and our telephone lines may be busy, please leave us a message and we will return your call.
Dermedica reserves the right to forfeit your treatment if you have confirmed this appointment and you:
- FAIL TO ATTEND
- CANCEL ON THE DAY or
- GIVE LESS THAN 2 WORKING DAYS NOTICE to reschedule or to cancel
We thank you for your understanding on this matter.